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Hot Mess Guide to ADA Website & App Standards for Local Governments

Ready to dive into some juicy new rules that are going to shake up how local governments show up online? Stick with me, because we’re about to get into how these changes to ADA standards affect websites and apps. And guess what? It’s not just about following the rules—it’s about making sure everyone, no matter their abilities, gets the best experience possible.

Inclusivity is sexy, and accessibility? It’s the ultimate glow-up for your digital presence. 😍✨


Why This Matters

Picture this: your local government—or even your boutique (yes, I see you reading this)—relies on its website to share everything from meeting updates to community events. Apps are becoming a thing, too, helping spread the word about services and keeping people in the know. But here’s the tea: not everyone can access these resources easily. That’s where the new ADA rules from the Department of Justice (DOJ) come in.

So, what’s the deal? Let’s break it down.


The ADA Basics You Gotta Know

Under Title II of the Americans with Disabilities Act (ADA), local and state governments are required to make their programs, services, and activities accessible to everyone. Think of it like this: ADA compliance is like having the VIP section—but open to everyone. 🌟 Here are some things governments (and maybe even your biz) are expected to do:

  • Communicate as effectively with people with disabilities as they do with everyone else.

  • Make reasonable tweaks to policies so no one’s left out.

  • Ensure facilities are physically accessible—because ramps aren’t optional, babes.

  • Provide program access at existing facilities.

  • Say yes to service animals, even if there’s a “no pets” policy. (Furry friends with jobs deserve it.)

Want to nerd out on this? The DOJ’s page on Title II is packed with details. But hang tight; there’s more you need to know.


What’s New for Websites & Apps?

Now here’s the juicy part: websites and apps are getting a major accessibility upgrade, thanks to Web Content Accessibility Guidelines (WCAG) 2.1, Level AA. If you’re a tech geek (or just wanna look like one), this standard is your new BFF. 💜

The Four Principles of WCAG:

  1. Perceivable – Info should be presented in ways users can…well, perceive! This means captions for audio content and not relying on color alone to communicate important info. Because not everyone sees the world the same way, darling. 💅

  2. Operable – Users should be able to navigate and control your site or app like a boss. That means ditching blinking text (we’re not in the 2000s, thank you) and letting users pause or stop moving content.

  3. Understandable – Keep it simple, babe. Use plain language, define weird words, and avoid jargon that makes people go, “Huh?” 🙄

  4. Robust – Your content should work with assistive tech. Think screen readers and other tools that make the digital world accessible to everyone.


How to Slay Accessibility Compliance

Let’s talk action steps, because we’re all about making moves:

  1. Write a Policy Create an official policy about accessibility for your website and apps. Pin it up like your mission statement, so everyone knows you mean business. 📚

  2. Open the Door for Feedback Make it easy for people to report accessibility issues or request help. A simple form or contact link can go a long way. 🔍

  3. Train Your Squad Your team should know how to create and maintain accessible content. Workshops, training sessions, or just a killer manual can keep everyone on the same page. 🧠


Third-Party Content: Are You Covered?

Here’s a hot tip: the new rules don’t apply to random public comments on your Facebook page. Phew! 😅 But if you’re hiring someone to design your site or post content on your behalf, their work must comply with WCAG 2.1, Level AA. Add it to your contracts, sweetie. This way, you’re covered, and your vendors know what’s up.

What if they can’t comply? Good news: the ADA includes an “undue burden” provision. If compliance is just way too expensive or complicated, you’ve got options. Explore alternatives and keep things as inclusive as possible.


Exceptions: Because Rules Have Limits

Not everything needs to meet the new standards. Here are some examples of what’s exempt:

  • Archived content (think old reports that haven’t been touched in years).

  • Pre-existing documents or social media posts.

  • Password-protected files meant for individuals.

  • Third-party content not controlled by the government.

Pro Tip: Archive content properly. For example, your 2022 water quality report can chill in an archive folder as long as it hasn’t been updated.


Deadlines: Mark Your Calendar

Here’s the timeline for compliance:

  • Smaller local governments and special purpose districts: April 26, 2027.

  • Larger local governments: April 26, 2026.

Late to the party? The DOJ isn’t shy about taking enforcement action. Don’t say we didn’t warn you! 😬


Let’s Talk Boutique Owners

By now, you might be thinking, “Okay, but I’m not running a city. Why does this matter to me?” Listen, love, accessibility is everyone’s game. Whether you’re a government agency or a boutique boss, creating a user-friendly website that works for everyone isn’t just good karma; it’s good business. 💖

Making your site ADA-compliant boosts your SEO, reduces legal risks, and—most importantly—shows your customers you care. Because inclusivity? That’s hot. 🔥


Resources to Keep You in the Know

Need more info? We got you:

Bookmark these babies and thank me later. 💚


Final Thoughts

The internet is for everyone, and these new ADA rules are making sure of it. Whether you’re running a city website or a boutique, it’s time to step up and shine. Let’s make the digital world a little brighter, bolder, and accessible for all. Because at the end of the day, nothing feels better than making a difference—except maybe a great pair of heels. 💅💋

Stay fab and accessible, Angela

P.S. Need help leveling up your site? Hit me up, and let’s make magic happen. 🌟

 

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